RETURNS AND REFUNDS

The return is free of charge for you

Submit a return request free of charge:

Do you need an item in a different size? Please return the relevant item and place a new order.

 

As part of our return policy, you can return items to us within 14 days of receipt. This does not affect the statutory right of withdrawal to which all EU consumers are entitled. The following rules do not apply to the statutory right of withdrawal for German consumers.

If you want your items refunded, but for some reason cannot send them back to us, we reserve the right to decide whether we will refund the value of the items to you.

Would you like to return an item?
The customer bears the return costs. Since we are a small company, we unfortunately cannot cover any return costs. As soon as we have received the goods, the returned goods will be reimbursed within 14 days. This assumes that the goods are clean and undamaged.

So that you stay up to date, we will confirm receipt of your return and when we have processed it. Any refund will be automatically credited to the payment method you used to pay for your original purchase.

All returned items must be in their original condition. We check all returned goods carefully and send any items that are not in perfect condition back to you. For more details on our return policy, please click here.

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